Nondiscrimination Statement

Discrimination is Against the Law

Columbia Allergy complies with applicable Federal civil rights laws and does not discriminate or exclude people or treat them differently because of age, race, color, creed, national origin, ethnicity, religion, marital status, sex, sexual orientation, gender identity or expression, disability, citizenship, medical condition, or any other basis prohibited by federal, state, or local law.

Free Aids and Services

Columbia Allergy provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Free Language Services

Free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, please contact your local office staff.

Filing a Grievance

If you believe that Columbia Allergy has failed to provide these services or discriminated in another way on the basis of age, race, color, creed, national origin, ethnicity, religion, marital status, sex, sexual orientation, gender identity or expression, disability, citizenship, or medical condition, you can file a grievance with the Patient's Rights Coordinator by mail or email:

If you need help filing a grievance, the Patient's Rights Coordinator is available to help you.

Civil Rights Complaints

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at:

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Americans with Disabilities Act (ADA)

Columbia Allergy is committed to providing equal access to patients, family members, and companions with disabilities. To ensure effective communication, Columbia Allergy provides qualified sign language and oral interpreters, and other auxiliary aids and services free of charge for patients, family members, and companions who have a hearing, vision, or speech disability.

To request auxiliary aids or services, please speak to your local office staff and if they are not able to promptly resolve your request, reach out to the Columbia Allergy Patient's Right Coordinator via email: ADA@columbiaallergy.com

If an auxiliary aid or service is denied, you can request a reconsideration by providing a written statement explaining why you need the aid or service that was denied. If needed, any ADA Communication Services Columbia Allergy personnel can help write down your request for reconsideration.

The Americans with Disabilities Act (ADA) prohibits discrimination against people with disabilities. People who have a hearing, vision, or speech disability have the right under the ADA to request auxiliary aids and services. For more information about the ADA, call the Department of Justice's toll-free ADA Information Line at 1-800-514-0301 (voice), 1-800-514-0383 (TTY) or visit the ADA Home Page at www.ada.gov.